Job Description

COMPANY OVERVIEW:

Named one of America’s BEST Midsize Employers 

Best Western is part of a leading global hospitality enterprise, and for good reason. We always deliver by offering charming accommodations, convenient locations, and the friendliest staff in the business. 

At the heart of our brand is a caring spirit shared by our hoteliers and our teams worldwide. We’re united by a deep commitment to delivering exceptional experiences and exceeding guest expectations with every stay. We’re also incredibly proud to have been recognized as a top employer, named one of “America’s Best Midsize Employers in 2022.” 

And nowhere is that more true than at the Best Western Apalach Inn, where guests are greeted with our warm southern hospitality, provided with clean, inviting rooms, and located conveniently close to incredible destinations like St. George Island Beach. 

If you’re looking for a position with a world-renowned company where you’ll feel like one of the family and have the opportunity to grow in your career, we’d love to hear from you.

POSITION SUMMARY:

As our Housekeeper/Room Attendant, you will be crucial in maintaining the cleanliness and orderliness of guest rooms and common areas within the Best Western Apalach Inn. The ideal candidate should have a keen eye for detail, a strong work ethic, and the ability to work efficiently and independently, ensuring that guests have a comfortable and pleasant stay. 

To succeed in this role, you should be familiar with standard cleaning procedures, possess excellent time management skills, prioritize tasks effectively, and be comfortable working in a fast-paced environment.

RESPONSIBILITIES:

• Clean and sanitize guest rooms, bathrooms, and common areas according to hotel standards 
• Change bed linens, replace towels, and replenish toiletries in guest rooms
• Vacuum carpets, sweep and mop floors, and dust furniture and fixtures
• Inspect rooms for maintenance issues and report any defects or repairs needed
• Ensure all rooms are properly stocked with supplies and amenities
• Respond to guest requests and inquiries in a timely and professional manner
• Adhere to all safety and security protocols and maintain confidentiality of guest information 
• Assist with laundry duties as needed and maintain a clean and organized housekeeping cart 

QUALIFICATIONS:

• Previous experience in a housekeeping role, preferably within the hospitality industry, is preferred; however, we will train the right applicant. 
• Must have reliable transportation to and from work. 
• Strong attention to detail and commitment to maintaining high standards of cleanliness 
• Able to frequently bend, reach, balance, and push or lift up to 20 pounds during shift. 
• Flexibility to work various shifts, including weekends and holidays, as needed
• Knowledge of proper cleaning techniques and familiarity with cleaning products and equipment 

COMPENSATION & BENEFITS:

Hourly: $14 - $15 

Benefits 

• Paid time off, such as PTO, sick days, and vacation days 
• Health insurance 
• Life insurance 
• Dental insurance 
• Vision insurance 
• Retirement benefits or accounts 
• Employee recognition programs 
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

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