Job Description

The Broward County Board of County Commissioners is seeking qualified candidates for Substance Abuse Case Worker (Outreach) with the Broward Addiction Recovery Center.

General Description

The Outreach Team engages in various activities to educate and engage community residents who may need or be unaware of social services, including substance use treatment, that will improve or enhance their lives.

Key components of this Outreach program include identifying critical locations in the community where underserved residents may congregate; provide educational and informative presentations to a variety of groups; and assists in developing promotional material for public distribution and education.

Outreach duties may include, but are not limited to:
• Must be able to respond to various locations as scheduled.
• Travel to identified critical hotspot areas within Broward County to provide education, Narcan distribution, referral resources, screening and assessment of persons for BARC services
• Transport clients who meet criteria for BARC services to BARC
• Work with providers in the community to coordinate identified services (police departments, Homeless Assistance Task Force, Broward Health, Family Success, Housing Options, Solutions, and Supports Division (HOSSD), etc.)
• Work closely with the Division’s Community Care Team (CCT) to support and enhance services provided to clients in the community
• Participate as a member of the Division’s Public Education Awareness Team (PEAT) Committee to increase community awareness of BARC and its services in the community by attending community events and providing presentations to the schools and the community.
• Identify agencies and community providers who will benefit from education and training on substance use and services provided by BARC.
• Assist in planning, organizing, and conducting outreach programs, events, workshops, conferences, and discussion groups to promote BARC services, healthy behaviors, and community resources.
• Actively network to build and maintain positive relationships with community members, providers, agency representatives, supervisors and office staff.
• Work closely with hospitals and other agencies who provide behavioral health services (e.g. Henderson, Archways, Banyan, etc) to assist with coordinating services for clients in need of substance use treatment
• Work closely with the BARC’s Medication Assisted Treatment (MAT) staff to provide support to clients in the program and assist them with remaining engaged in treatment
• Assist in preparing exhibits, brochures, flyers, posters, website, and other materials for public distribution and education to promote substance use treatment and reduce the stigma associated with recovery.
• May assist in compiling and maintaining records, reports and statistical information.

Minimum Education and Experience Requirements:

Requires a Bachelor's degree from an accredited college or university with major coursework in social work, psychology, gerontology, or closely related field.

(One year of relevant experience may be substituted for each year of required education, depending upon area of assignment.)

Requires two (2) years experience as caseworker or providing direct client services in an addiction/substance abuse treatment or mental health facility or program.

Special Certifications and Licenses
Depending upon assignment, Certified Addiction Counselor (CAC) Certification.

Must possess and maintain a valid Florida Driver’s license and the ability to drive on county business.

Special Requirements
May be required to work nights/weekends/holidays.  

Preferences - Master's degree or higher from an accredited college or university with major course work in social work, psychology, or closely related field
- Master's Certified Addiction Professional (MCAP) or Certified Addictions Professional (CAP) or Certified Addiction Counselor (CAC) through the Florida Certification Board 
- Certified Behavioral Health Case Manager (CBHCM) or Certified Behavioral Health Case Manager Supervisor (CBHCMS) through the Florida Certification Board 
- Other closely related Credentials or Certifications through the Florida Certification Board 
- Certification in Whole Health Action Management and/or Wellness Recovery Action Plan (WHAM or WRAP)
- Bilingual
-Experience working with the homeless community  
- Experience developing and delivering presentations to the community    The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Assists professional, clinical, or nursing staff in performing routine tasks associated with their job functions. Attends and participates in staff meetings. Assists with development and implementation of treatment plans.

Assists staff in monitoring visitors and program participants.

Enters data into departmental, divisional, agency, and/or ADM mandated software programs for charting, discharge, billing, and other related purposes.

Interacts with and monitors behavior of program participants throughout their daily routine. Prompts or encourages participation in scheduled program activities and may assist with conduct of routine activities.

Interacts with coworkers, program participants, and/or program participants families in a manner that supports the treatment or recovery plan and agency and County policy. Responds to inquiries about agency programs and services or refers inquiries to outside resources as appropriate.

Maintains confidentiality of program participants and program participant records.

May accompany or transport program participants going to receive health care, treatment, social services, etc.

May assist with facilitation or facilitate group education programs. May speak to groups and organizations on the nature and impact of addiction/substance abuse. May present training and educational modules for prevention presentations.

May assist with maintaining the cleanliness of the facility and in providing a safe and protected environment for program participants and staff.

May check and record program participant vital signs such as blood pressure, pulse, weight, temperature. May observe and collect urine specimens.

May collect and record receipt of monies for program services. May assist in determining program participants eligibility and application for financial assistance including Medicare.

May conduct community outreach activities and assist consumers in their recovery in accordance with the established methods and procedures of the agency's addiction/substance abuse treatment program and state regulations.

May conduct non-clinical comprehensive assessments, complete non-clinical recovery plans, and make referrals as needed.

May inspect belongings of program participants upon admission or while in an agency addiction/substance abuse rehabilitation/treatment facility.

May perform supervised case management activities. May discuss general and specific needs and problems relating to chemical dependency with program participants and families.

Participates in educational programs to maintain and increase job knowledge and skills.

Provides general administrative support such as filing, answering telephones, and logging in program participants.

Records pertinent information in program participant charts in keeping with agency charting protocols. Creates and maintains program participant records, which may include shift reports and clinical or case staffing. May use computer based office software applications.

Reports program participant behavior to clinical or nursing staff as needed. Assists in monitoring visitors. May provide supportive services and information based on personal experiences with addiction/substance abuse.

Performs related work as assigned.

Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• Involves routine and frequent exposure to traffic; moving machinery (vehicle).
• Involves routine and frequent exposure to disease/pathogens.
• Involves routine and frequent exposure to outdoor environment which may include extreme heat or cold. Competencies

• Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.

• Decision Quality

Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

• Directs Work

Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

• Ensures Accountability

Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

• Drives Results

Consistently achieves results, even under tough circumstances. Holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.

• Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.

• Organizational Savvy

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. Has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.

• Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. Shows commitment to own leadership development and encourages others to expand their expertise and skills; uses stretch opportunities to broaden capabilities aligned with organizational needs.

• Manages Ambiguity

Operates effectively, even when things are not certain or the way forward is not clear. Embraces change, staying focused, positive, and effective. Addresses problems without clear solutions, making substantial progress.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Job Tags

Holiday work, Full time, Outdoor, Shift work, Night shift, Weekend work,

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