Job Description

Req ID:  297977  

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Content Author / Technical Writer - Remote to join our team in Houston, Texas (US-TX), United States (US).

Position Overview:

We are seeking an experienced Senior Content Author with 10–20 years of experience in technical writing and content management, specializing in Tridion, Oxygen XML, Vasont CMS, and the DITA framework. The ideal candidate will have advanced knowledge of content authoring tools, content modeling, and integrated systems such as CCM, maps, and other technical content management platforms.

Key Responsibilities:

- Author, manage, and update high-quality content using Tridion, Oxygen XML, Vasont, and the DITA framework for technical and operational documentation.

- Develop and implement content strategies based on user needs, product goals, and industry best practices.

- Structure, organize, and model content for reuse across various channels, integrating systems like Content Management (CCM), content maps, and content modeling platforms. - Ensure content adheres to established standards and guidelines, including DITA-compliant XML authoring.

- Collaborate with product teams, technical subject matter experts (SMEs), and other stakeholders to gather and refine content requirements.

- Contribute to content localization and translation workflows where required.

- Work closely with system administrators and developers to enhance content workflows and ensure optimal tool integration across platforms.

- Troubleshoot and resolve technical issues related to the content management process, workflow, and tools.

- Conduct regular audits of content for accuracy, consistency, and compliance with established guidelines.

- Lead or mentor junior content authors, providing guidance on industry best practices and advanced tool usage.

* Required Skills and Qualifications:

- 10–20 years of experience in content authoring, technical writing, or content management roles.

- Extensive experience with Tridion, Oxygen XML Editor, Vasont CMS, and the DITA XML framework.

- Strong understanding of integrated content management systems (CCM) and their relation to content maps and content modeling.

- Proficient in structured content development and reuse methodologies.

- Solid knowledge of content localization and internationalization workflows.

- Ability to collaborate with cross-functional teams, including engineers, designers, and project managers.

- Proven track record of working within large-scale enterprise content environments.

- Strong problem-solving skills and the ability to troubleshoot content-related system issues.

Other Preferred Skills:

- Experience with API documentation and software development lifecycle (SDLC) content.

- Familiarity with HTML, CSS, and basic programming/scripting languages.

- Experience working in Agile development environments.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com

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