Position Purpose & Summary
The night audit supervisor will be responsible for the hotel, its guests and staff during the overnight shift. The Overnight supervisor will assist guests and members with all queries in person, email and phone, guest arrivals and departures, valet, and night auditing functions; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism.
Authority and Responsibility:
Essential Functions:
Additional Duties and Responsibilities:
Marginal Functions:
Position Requirements:
1. Minimum Knowledge & Skills:
Must have basic knowledge of Microsoft Word and Excel.
2. Formal Education and Job-Related Experience:
This position requires a minimum formal education of a high school diploma. Some experience with Opera property management system, though not required, would be beneficial.
3. License, Registration, and/or Certification Required:
Valid Driver's License required.
External and Internal Personal Contact:
Additional Licenses and/or Certifications Required:
YES
NO
Valid Driver's License
X
CPR Certification
X
Food Protection Manager Certification
X
Food Handler Certification
X
Alcohol Server/Seller Certification
X
Position Analysis/Specifications:
N/A
(Not Applicable)
OCCASIONAL
FREQUENTLY
Sitting
X
Standing
X
Walking
X
Bending Over
X
Crawling
X
Reaching
X
Crouching
X
Kneeling
X
Balancing
X
Pushing / Pulling
X
Lifting / Carrying:
10 lbs. or less
X
11 to 25 lbs.
X
26 to 50 lbs.
X
51 to 70 lbs.
X
Manual Dexterity
X
Fine Motor Skills
X
Gross Motor Skills
X
Eye / Hand Coordination
X
Near Vision
X
Far Vision
X
Color Recognition
X
Hearing
X
Environmental Factors:
Environmental factors may include indoor setting with overhead lighting and comfortable ventilation. Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
YES
NO
Working Outside
X
Working Inside
X
Working Alone
X
Working Closely with Others
X
Excessive Cold / Heat
X
Excessive Humidity / Dampness
X
Noise / Vibrations
X
Working Above Ground
X
Working Below Ground
X
Working with Chemicals / Detergents / Cleaners
X
Working Around Fumes / Smoke / Gas
X
Walking on Uneven Surfaces
X
Operating Motorized Equipment or Vehicles
X
Working Around/Near Machinery/Motorized Equipment
X
Climbing on Scaffolds or Ladders
X
Continuous use with a Computer and Keyboard
X
The Garden of the Gods Resort and Club offers a diverse, dynamic, and thriving environment that supports career development for all our team members.
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