Job Description

Position: Night Auditor- Full Time

Reports to: Rooms Division Manager & Security Manager

Job Purpose: Close current operating day and open the new operating day, to ensure proper accounting & resort management. 

Job Summary: Welcomes and registers guest, establishes credit, directs guest to room, relays messages, answers questions about services, flips system to the new operating day, maintains and updates records, obtains payments.

Duties

• Willingness to accept the most effective roll.
• Welcomes guest by greeting, answering questions, responding to requests.
• Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
• Establishes credit by verifying credit cards or obtaining cash.
• Directs guest to room by showing location on Resort map.
• Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc.
• Provides concierge duties to guest by answering inquires regarding resort and other services guest may require, such as entertainment, shopping, business, and travel.
• Works the Night Audit Processes to close the current operating day and to begin the new operating day. 
• Closes current day credit card batches to ensure proper processing of payments.
• Runs necessary system reports, and records information on a spreadsheet for Accounting.
• Contributes to team effort by accomplishing projects/tasks as needed.
• Completes nightly task list to prepare team for upcoming day.

Qualifications

• Effective communication skills
• Detail oriented 
• Customer focused. 
• Hospitality/Front Desk Experience preferred, but not required.
• High School Diploma or equivalent experience.
• Ability to work 3rd shift. (11pm-7am)

Physical Requirements

• Lift up to 10 lbs.
• Sit and/or stand long periods.

Blue Harbor Resort & Conference Center sprawls across 12 acres of Lakefront property, boosting stunning surroundings and views of Lake Michigan. Blue Harbor Resort & Conference Center is located in Sheboygan, Wisconsin. Both the Resort and the community is a true destination.

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