Job Description

Are you an experienced mortgage professional looking for an opportunity to take your career to the next level? Our growing mortgage team is seeking a Mortgage Operations Manager to lead and oversee day-to-day operations, ensuring smooth processes and excellent client experiences. This is a hybrid role, offering a combination of in-office and remote work, based in San Diego, CA.If you're a motivated and experienced mortgage professional looking to lead a dynamic team and grow your career, we encourage you to apply! Responsibilities: • Team Leadership: Manage and mentor a small team of mortgage professionals, ensuring consistent performance and development. • Operational Oversight : Oversee loan processing, underwriting, and closing procedures to ensure efficiency, accuracy, and compliance. • Pipeline Management : Monitor and manage the loan pipeline, ensuring timely processing and meeting of deadlines. • Client Service : Provide exceptional service to clients and ensure all team members maintain a high level of customer satisfaction. • Compliance and Licensing : Ensure adherence to all regulatory requirements and internal policies, maintaining compliance with mortgage regulations. • Problem Solving : Address escalations and complex issues in the loan process, ensuring swift and effective resolutions. • Collaboration : Work closely with loan officers, underwriters, and other team members to streamline communication and workflow. • Reporting : Generate regular reports on loan production, operational efficiency, and team performance for upper management. Qualifications: • Mortgage License : Preferably holds an active mortgage license (required to be obtained if not currently licensed). • Experience : Minimum of 3-5 years of experience in mortgage operations, loan processing, or a related field. • Leadership Skills : Proven ability to manage and lead a team in a fast-paced environment. • Knowledge of Mortgage Processes : Strong understanding of loan origination, underwriting, processing, and closing. • Detail-Oriented : Strong attention to detail, with the ability to identify and solve issues proactively. About Company: Join our hard-working team, where we've carefully crafted a workplace culture that stands out for its commitment to excellence and collaboration. Communication is key, and we pride ourselves on transparency, feedback, and a collaborative spirit that empowers each team member. We believe in the power of teamwork and collaboration, breaking down barriers to encourage innovation and holistic problem-solving. Work-life balance is a priority, and we provide the flexibility for you to thrive both professionally and personally. With a commitment to professional development, inclusivity, and diversity, we invest in our employees' growth, ensuring a dynamic and supportive environment. Wellness programs, adaptability, innovation, strong work ethics, and a touch of fun round out our exceptional workplace culture. If you're looking for a place where your skills are recognized, your well-being is prioritized, and your career can flourish, join us at Jeff Stewart - Mortgage Consulting.

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