Hotel Front Desk Receptionist Job at stayAPT Suites Chattanooga, Ooltewah, TN

dFlONThSN28yU3JMRXlIaUkxMkNjZWUvL0E9PQ==
  • stayAPT Suites Chattanooga
  • Ooltewah, TN

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Bookkeeping: keep accurate records of all hotel guest account information
  • Handle customer complaints as necessary
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • High school graduate, GED recipient, or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Well-versed in taking telephone calls and handling stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
About Company: stayAPT Suites hotel brand is currently seeking Resident General Managers for their expanding portfolio of mid-priced Extended-Stay hotels. stayAPT hotels boast the largest living space in the mid-tier extended stay segment with 500 sq ft suites. stayAPT Suites was designed for guests who need accommodations for an extended period of time, offering full kitchens, high-speed internet access, and a living space separated from the bedroom. stayAPT Suites was launched as a new extended-stay brand in January 2020. This is an exciting opportunity to be on the ground floor of a hotel brand positioned to be a disruptor in the extended stay hotel industry.

Job Tags

Similar Jobs

Miami County

Community Connections Facilitator (Full-Time and Part-Time) Job at Miami County

POSITION SUMMARY: These positions specialize in developing connections, inclusion and growth opportunities to foster independence through community activities. These positions work as a liaison between all necessary departments to support individuals increased independence...

Global Channel Management, Inc.

Purchasing Assistant II Job at Global Channel Management, Inc.

Purchasing Assistant II needs 1 year of previous training or on-the-job experience Purchasing Assistant II requires: 1 year of previous training or on-the-job experience are generally preferred Good communication skills Organizational skills Hours: Monday... 

Leap Brands

Web Development and Graphic Design Intern Job at Leap Brands

 ...talented and creative individual to join our team as a Web Design and Graphic Design Intern. Position Overview: The Web Design and Graphic...  ...visually appealing and user-friendly digital assets. This internship provides a hands-on opportunity to develop skills in web... 

Girls Scouts - Arizona Cactus Pine Council

GS Impact Program Specialist Job at Girls Scouts - Arizona Cactus Pine Council

 ...Summary The Program Specialist is responsible for designing and implementing quality programs for girl members. This individual will...  ...of 30 pounds without difficulty Must be able to sit at a computer terminal up to three hours at a time; must be able to stand for... 

Grit Resources

Industrial Painter Job at Grit Resources

 ...Industrial Painter Oklahoma City, OK Grit Resources is looking for an Industrial Painter to join an excellent company here in the OKC area! This is a 1 st shift position offering great pay and an extensive list of benefits to full time employees! If this is something...