Job Description

TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time , and there is no fixed schedule.

The Role

• Improving the content and quality of digital maps.
• The job would suit someone who is detail-oriented, enjoys doing research, has a good knowledge of national and local geography and strong cultural awareness.
• This is a freelance position on a flexible schedule.
• You can work in your own time whenever work is available however, the majority of our tasks will only be available during specific “office” hours i.e. 10AM to 6PM daily
• Hours are up to 10-30 hours per week depending on task availability.
• The project offers a variety of task types, and work is paid per hour based on the volumes of tasks completed.
• You will be completing research and evaluation tasks in a web-based environment, e.g. verifying and comparing data, categorizing photos & videos, and determining the relevance and accuracy of information provided.
• Another aspect of this role will involve collecting and verifying Points of Interest (POI) by providing accurate and up-to-date data based on local insights to support optimized Maps performance.

Duration: Ongoing

Rate: 11USD per hour

Ideal Profile

• You must be fluent in both written and verbal English to be able to effectively liaise with stakeholders in the region
• You must be living in the USA for the last 3 consecutive years.
• Have the ability to interpret and follow established guidelines to execute each task and record information accurately.
• Ability to make phone calls, including as mystery shoppers using a personal phone and/or a call center software, to collect relevant and detailed information regarding businesses.
• Good business phone etiquette is vital.
• Headset or headphone with a microphone.
• Ability to complete research online using search engines, online maps and website information.
• You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the USA.
• Gmail must be your primary email.
• You must own and use a desktop/laptop and/or smartphone to complete tasks.
• Access to and use of a broadband internet connection to perform the work, all provided at your own expense.

Working on this project will require you to go through a standard registration process (including passing an open book assessment). Please note, you must be fluent in the languages specified above. There will be periodic checks on both language fluency and location/cultural knowledge during the application process and if hired onto the program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

What's on Offer?

• Earn extra income with Flexible hours to fit your lifestyle Better work-life balance Be your own boss Remote work & Location Independence Be part of an online community

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