Education Sales Consultant - Mandarin Speaking (remote) Job at Crimson Education, San Francisco, CA

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  • Crimson Education
  • San Francisco, CA

Job Description


Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

EdTech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our global team is based in over 28 markets around the world, with the flexibility to structure how they work. We are a Great Place to Work certified company- USA where 88% of our team say they were made to feel welcome at Crimson and 91% say people care about each other here (we think that's pretty great)! In joining Crimson you will be surrounded by ambitious, likeminded people and be a part of a network which includes alumni from top institutions including Harvard University, Stanford Business School and many more!

This is a full-time position, based in the U.S. The role is currently fully remote but may require occasional in-person meetings and events in the future.

Sales

  • Achieving agreed upon sales targets and outcomes
  • Identifying and interacting with new potential Crimson customers
  • Establishing rapport with parents and their student with an aim to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
  • Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture
  • Presenting and promoting Crimson products as per the company sales process to prospective families
  • Establishing, developing and maintaining positive and professional customer interactions and relationships that leads to positive experiences and referrals
  • Consistent and timely on boarding of new clients to the Student Success Manager team
  • Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
  • Expediting the resolution of customer problems and complaints to maximize satisfaction
  • Continuously improving sales techniques and enhancing industry knowledge
  • Administrative compliance when using technology platforms such as salesforce
  • Hosting or attending some sales oriented marketing events (mostly online) when necessary
  • Maintaining effective communication with the Accounts team to ensure timely payment of accounts
  • Providing feedback and suggestions on how to improve sales processes
  • Being a proactive contributor to a generous, close-knit high performing team

Qualifications:

  • A Bachelor’s degree in sales or business or and education oriented field and/or equivalent job experience in sales with a preference for experience in the education space
  • A clear understanding of sales fundamentals
  • Strong communication skills and customer rapport building
  • Time management skills and ability to adapt to work on a fully remote team that’s situated across all four US time zones
  • Excellent interpersonal and presentation skills; experience speaking or presenting in front of large groups a plus
  • Knowledge of the US college admissions process and competitive Ivy League landscape a plus
  • Knowledge of CRM platforms such as salesforce a plus

Why work for Crimson?

  • Flexible working environment, you will be empowered to structure how you work
  • Option to work from our many locations/remotely around the globe (role dependant) with us!
  • Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
  • $1,000 training budget per year- we love to level up!
  • Psychologist on staff
  • Impressive fireside chats and workshops to help the team continuously level up
  • Radical Candour is a feedback approach we live by
  • We’re a global player with 28 markets (and growing) across the globe!

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

This is a remote position, please only apply to one of the positions listed with this title in the USA.

Job Tags

Full time, Remote job, Worldwide, Flexible hours,

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